Complaint handling and conflict resolution

We aim to resolve complaint and conflict through mediation of the organization listed below.
This organization concludes agreement with The Investment Trust Association,
which we are affiliating with, in commissioning works such as comlaint handling and conflict resolution.
When using this service, please contact below.

Name: Financial Instruments Mediation Assistance Center (specified nonprofit corporation)
Address: 2-1-1 Nihombashi-kayabacho, Chuo-ku, Tokyo, Japan
Telephone: 0120-64-5005 (Toll-Free)
(Operation hours: Monday-Friday, 9:00-17:00, except on holidays)

*Please note that this service is provided in Japanese only